How it works

Browse Online
Stylist Appointment
Select Rental Dates
Deliver to Your Door
Easy Return
Dry Cleaning on Us
Exchange or Cancel
1 BROWSE COLLECTIONS ONLINE
Browse our website for the most updated collections of selective pieces from top designers – dresses, jewelry & bags. You’ll find continuous new arrivals. Use filter by occasion, designers, size, color etc…to guide you through our collections. Product details, compositions, and additional information such as Style With & You May Also Like are available to offer an easy, fun & enjoyable browsing experience.
2 STYLIST APPOINTMENT
Renting is easy. Book a stylist appointment at our Central showroom and select up to 6 dresses to try. Our showroom stylists will be on hand to help with fit, styling and accessories, and to guide you towards the right look for your occasion. A HK$200 appointment credit is required per stylist appointment. It never expires and can be used toward rentals or purchases. HK$200 appointment credit is waived for eligible VIP bookings. Existing Prêt-à-Dress Credit cannot be used to book stylist appointments.
3 SELECT RENTAL DATES
Select your rental start & return dates as needed, you can rent for 4-Day or 8-Day…… We recommend you book for delivery arrival 1-2 days before your event date. Alternatively, there is also the option of self-pickup from our Central showroom on the rental start day.
4 DELIVER TO YOUR DOOR
On the rental start day, your rental will be delivered by courier to your home, office, or any designated address as you instructed.
5 EASY RETURN
On the rental return day, simply put all items back in our Packaging Box as delivered. Use the provided free-return to Prêt-à-Dress courier form, and schedule for a courier pickup from the designated address, before 12noon. As you may wish, you can also choose to drop off the package at our Central showroom.
6 DRY CLEANING ON US
We take care of dry cleaning & general maintenance, using professional laundries, after every rental to ensure the best condition of all our collections.
7 EXCHANGE OR CANCEL
If you need to change or cancel a rental order, submit your request through My Account > Order History. At least 3 full calendar days’ notice before the rental start date is required to avoid a handling fee. Requests made after the deadline but before the rental start date are subject to a HK$200 handling fee. No changes or cancellations are accepted on the rental start date. Approved cancellation amounts are issued as Prêt-à-Dress Credit only, never as cash or card refunds. Credits never expire and may be used toward rentals or purchases, but not stylist appointment bookings.